Please note that using WhatSender to send bulk messages via WhatsApp does not exempt you from complying with WhatsApp’s policies. WhatSender is not responsible if your number is blocked. According to WhatsApp’s policies, it is mandatory to send messages only to people who have previously authorized the receipt of these messages. Make sure to follow these policies to avoid blocks and ensure the proper functioning of your WhatsApp account.
WhatsApp can block you for various reasons, some of which include:
- Sharing phone numbers or sensitive information via bulk messages: This is a reason for being blocked by WhatsApp.
- Policy Violations: If you use WhatsApp in a way that violates its policies, such as sending mass unsolicited messages or inappropriate content.
- User Reports: If multiple users report you as an unwanted or annoying contact.
- Anomalous Activity: If your activity on the platform is unusual or suspicious, such as sending a large number of messages in a short period.
- Sharing Prohibited Content: If you share illegal content, spam, or content that violates copyright.
What to do if my account is blocked?
If your account has been blocked, to resolve this issue, you should contact WhatsApp’s technical support at support@whatsapp.com. We cannot unlock your account as we have no involvement in WhatsApp’s user management.
Tips for Sending Bulk Messages
Before you start using our service or once your account has been unlocked, we recommend reading the messaging policy to avoid being blocked by WhatsApp again. In recent months, WhatsApp has implemented stricter policies regarding the content of messages you can send.
Additionally, we recommend the following points:
- Do not use new WhatsApp accounts to send bulk messages: If your account has recently been registered on WhatsApp and has not been used for any other purpose, it should not exceed 50 daily sends. Try sending the first 30 messages manually, spaced out over time, and then use WhatSender’s automation.
- Daily message limit: For an account older than 2 months and used normally, we do not recommend sending more than 500 messages daily.
- Personalize your messages: Avoid sending generic or identical messages to all your users. Personalizing messages makes them more relevant and less likely to be considered spam. You have information on how to do this using personalized fields.
- Do not send indiscriminate messages: Avoid using aggressive marketing techniques that could be considered spam. Instead, focus on building relationships with your customers and providing valuable and timely information.
- Respect your users’ privacy: Ensure you have your users’ consent before sending them messages. Also, allow them to easily unsubscribe if they no longer wish to receive your communications.
- Do not use purchased or third-party lists: These lists may contain numbers that have not consented to receive your messages, increasing the risk of being blocked for spam.
- Control the frequency of your sends: Sending too many messages in a short time can annoy your users and increase the likelihood of them marking your messages as spam. Review the sending time settings.
- Use WhatsApp Business: We recommend using the WhatsApp Business application.
By following these practices and respecting WhatsApp’s policies, you can reduce the risk of your account being blocked.